At the Yorkshire Outdoor Activity Park, we strive to provide the best experience for our customers. To ensure a smooth and hassle-free return process, please take note of the following:
Activity Bookings
Should Yorkshire Outdoor Activity Park cancel your booking for any reason, a full refund will be issued. If you, the customer, cancel your booking, a full refund will be provided only if cancellation occurs at least 14 days prior to the scheduled event date. Cancellations made within 14 days of the event date will not receive any refund. Please note that all deposits are strictly non-refundable.
Amazon Fulfilled Products
All products stored and dispatched by Amazon are subject to Amazon’s return policy. This means that you can return any product fulfilled by Amazon in accordance with their terms and conditions. Amazon’s return policy includes:
- 30-Day Returns: Most items can be returned within 30 days of receipt of shipment.
- Condition of Returns: Items should be returned in their original condition, with all packaging and tags intact.
- Refunds: Refunds will be processed by Amazon once the returned item has been received and inspected.
For more detailed information, please refer to Amazon’s Return Policy.
How to Initiate a Return
If you need to return an item, please follow these steps:
- Amazon Fulfilled Products: Log in to your Amazon account, go to “Your Orders,” select the item you want to return and follow the instructions provided by Amazon.
Contact Us
If you have any questions or need assistance with your return, please contact our customer service team at [email protected] or through our contact form. We are here to help!